TopFoodSpot

Frequently asked questions

How TopFoodSpot works for visitors and for restaurants and cafés.

For visitors

What is TopFoodSpot?

TopFoodSpot is a directory of restaurants and cafés from all over the world, run from Germany. You can browse all listings or filter by city and go straight to each place's Instagram profile, website or Google Maps page. You don't need an account.

How is the order of the listings determined?

Listings on TopFoodSpot are paid placements: restaurants and cafés pay to be listed. “Today's Top Listings” shows the places that paid today, ordered by the amount paid today. This list starts fresh every day at midnight (German time). “Top Listings of All Time” orders all listings by the total amount each business has paid. If two listings have the same amount, the one that reached it first is shown first. Neither order reflects reviews, ratings or any assessment of quality by TopFoodSpot.

What do the visit and click numbers mean?

“Visits” counts people who opened TopFoodSpot, at most once per visitor per day. “Clicks” on a listing counts how often visitors went on to that restaurant's or café's Instagram profile, website or Google Maps page, at most once per visitor, listing and day. Automated traffic such as search engine bots is not counted.

Do you use cookies to count visits?

No. Visits and clicks are counted without cookies, using a pseudonymised value derived from your IP address and browser that changes every day and is not stored in readable form. Details are in our privacy policy.

Why isn't my city in the filter?

The city filter only shows cities that currently have at least one listing. As soon as a restaurant or café from your city is listed, the city appears automatically.

How can I report a listing?

If a listing is misleading, offensive, uses a name it has no right to, or is otherwise illegal, use “Report this listing” on its page or our contact form. Tell us the listing and the reason. We review every report and remove listings that break the law or our Terms of Service.

For restaurants and cafés

How do I list my restaurant or café?

Sign in with your email address. You will receive a link to sign in, so no password is needed. Open “Join” and enter your name, at least one link (Instagram profile, website or Google Maps) and your city. Then choose an amount and pay securely via Stripe. Your listing appears as soon as the payment is confirmed.

How much does it cost?

You decide. Every payment must be at least €4; above that, any amount is possible. Where VAT applies, it is added at checkout and shown separately. Businesses outside the EU pay no German VAT. Payments are always in euros and are final: they are not refunded.

Can I get a refund?

No. All payments are final and are not refunded, also not when other listings move ahead of yours or when you delete your account (Terms of Service, section 6). You confirm this before every payment, and it is noted on the payment page and on every invoice. Please check the name, city and amount before you pay.

How is my position determined, and can I improve it?

There are two lists. “Today's Top Listings” is ordered by what businesses paid today and starts fresh every day at midnight (German time). “Top Listings of All Time” is ordered by the total of all payments for a listing. You can add further payments of at least €4 at any time from your dashboard; each one counts for today and is added to your overall total. Other businesses can do the same, so positions can change. If your amount equals another listing's, the listing that reached it first stays ahead, so to move past it you need to pay more.

Will I get an invoice?

Yes. Every payment comes with a full invoice from Stripe. To have your business name and VAT ID on it, tick “I'm purchasing as a business” on the payment page. Invoices are available in your dashboard.

What happens if I cancel the payment?

Nothing is charged and your listing is not published. Your details are kept, so you can pick up where you left off.

Where are my billing details stored?

Your billing details (business name, address, VAT ID) are entered on the payment page of our payment provider Stripe and are not stored by TopFoodSpot.

What can I see in my dashboard?

Your listings with their total, current position and number of clicks, plus the history of your payments with receipts and invoices.

Can I change my listing later?

Yes, in your dashboard under “Edit”: the short description, Instagram, website, Google Maps link and type of place. Changes are visible right away. The name, city and country can't be changed after the first payment, so that a listing always stays the same business. If you spot a typo, contact us and we will correct it. You can also delete a listing there under “Edit”; this cannot be undone, and payments are not refunded.

In which language are city suggestions shown?

City suggestions (provided by Geoapify, based on OpenStreetMap) follow the language of the website: English or German, depending on your browser or the language you select. After you pick a suggestion, it is shown with a green check mark. The same city is recognised in both languages, e.g. “München” and “Munich”.

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